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A Manager's Manners Matter

I can't believe I actually wrote that. But wait, I am serious. Your manners matter now more than ever. Few, if any, of your employees jump out of bed like it's Christmas morning and head to work. In fact, by the time they get to work they have had to deal with all sorts of problems - child care, illness, juggling bills, checking on a parent, figuring out a schedule, etc.

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