Manager's Memo
Listening
What will you spend the most time doing at work today? Meeting? Planning? Problem solving? According to the United States Department of Labor we will all invest 55% of our time at work today listening!
Encouragement
Who are you going to encourage today? Another way to ask this is, “Which one of your associates needs confidence, courage, or hope?” Chances are very good that you have at least one employee today desperately in need of one of...
Developing Your Team
Are you developing the skills of your team? You can't afford to have associates who have become complacent. Today, try this: What is one thing on your list of action items that someone on your team could do? I realize you do it best, but what...