Do you expect the team you manage to just “get the job
done” (compliance) or do you expect a lot of “cross functional communication” to get the job done right every time (collaboration)?
Your customer or clients expectations have become diverse and demanding. Every team member in the process needs to be aware of how their work is impacting everyone else and what they must do if your team is to score.
So, coach, what will you do today to move your team from compliance to collaboration?