You have employees on one of two ends of the performance spectrum. There are those just barely meeting your expectations and then there are those who you depend heavily on for results. But what about those in the middle?
Managers will often spend time trying to improve poor performers or "hanging out" with their stars. But your best opportunity to improve your total results is with the players in the middle.
Identify who your average associates are. Spend one-on-one time with each and ask a simple question, "How can I help you get closer to meeting your performance goal?" This group will be quicker to respond and more likely to make immediate improvement!
This is one exercise where spending time in the middle of the road makes sense!
Be encouraged,
Barry
